Terms Of Service

Terms of Service

Effective Date: September 1, 2026
Last Updated: September 1, 2026

These Terms of Service govern your use of https://capitalquestgroup.com/, our communication channels, and the services offered by Capital Quest Group LLC (“Capital Quest Group,” “we,” “us,” or “our”).

By using our website, submitting a form, requesting a consultation, communicating with us, or using our services, you agree to these Terms and our Privacy Policy.

If you do not agree with these Terms, you should not use our website or services.

1. Description of Services

Capital Quest Group LLC helps individuals and businesses identify and recover excess funds that may remain after a foreclosure, tax sale, or other property-related sale.

Our services may include:

  • Reviewing property and sale records
  • Evaluating potential excess funds claims
  • Verifying potential ownership or entitlement
  • Preparing and coordinating claim documents
  • Communicating with courts, counties, trustees, and government offices
  • Coordinating with licensed attorneys when required
  • Providing claim updates and customer support

Submitting a form, contacting us, or requesting a consultation does not require Capital Quest Group LLC to accept or pursue your claim.

We reserve the right to modify, suspend, or discontinue services when reasonably necessary.

2. Fees and Service Agreements

If we agree to assist with your claim, our services, responsibilities, fees, and payment terms will be explained in a separate written recovery agreement.

We may work on a contingency basis when stated in that agreement and permitted by applicable law. This generally means our fee is paid from successfully recovered funds.

If a separate signed recovery agreement conflicts with these general Terms regarding a specific claim, the recovery agreement will control for that claim.

3. Your Responsibilities

You agree to:

  • Provide accurate and complete information
  • Provide documents reasonably needed to evaluate or process your claim
  • Respond to requests within a reasonable time
  • Notify us if your contact information changes
  • Disclose whether another person or company is pursuing the same funds
  • Confirm that you are authorized to submit information or act for the claimant
  • Use our website and services only for lawful purposes

We may stop evaluating or working on a matter if information is inaccurate, incomplete, unauthorized, misleading, or potentially unlawful.

You must be at least 18 years old to use our services or opt in to SMS communications.

4. SMS Terms and Conditions

Capital Quest Group LLC offers optional SMS communications.

We provide separate consent choices for marketing SMS messages and non-marketing SMS messages.

Both consent options are optional and unchecked by default.

Providing a phone number or submitting a form does not automatically enroll you in SMS communications.

SMS consent is not a condition of purchase or service.

Marketing SMS Messages

If you separately opt in to marketing SMS messages, you agree to receive occasional marketing or promotional text messages from Capital Quest Group LLC regarding our services, offers, or related opportunities.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP.

Non-Marketing SMS Messages

If you separately opt in to non-marketing SMS messages, you agree to receive text messages from Capital Quest Group LLC related to your inquiry, claim, or services.

These messages may include:

  • Responses to inquiries
  • Case status updates
  • Claim updates
  • Document notifications
  • Appointment confirmations
  • Appointment updates
  • Appointment reminders
  • Customer support communications
  • Service-related notifications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP.

Separate Consent Choices

Marketing SMS consent and non-marketing SMS consent are separate.

You may choose to:

  • Opt in to marketing messages only
  • Opt in to non-marketing messages only
  • Opt in to both
  • Opt in to neither

You may submit a website form and use our services without consenting to either SMS program.

How Consent Is Collected

SMS consent may be collected through website forms or other communication channels where SMS consent is clearly requested.

Where consent is collected through our website, the SMS consent checkboxes are optional and unchecked by default.

We may maintain records of consent, including:

  • Phone number
  • Type of SMS consent provided
  • Consent status
  • Date and time of consent
  • Source or page where consent was provided
  • Applicable consent language version

Opt-Out

You may cancel SMS communications at any time by replying STOP to a message from us.

After you reply STOP, you may receive a confirmation message.

You will not receive additional messages under that SMS program unless you opt in again.

Rejoining

If you previously opted out and later want to receive SMS communications again, you may provide new consent through our website or another approved opt-in method.

Help and Support

For assistance, reply HELP.

You may also contact us at:

Email: info@capitalquestgroup.com
Phone: (402) 923-7900

Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

Message Frequency and Costs

Message frequency varies depending on your inquiry, claim activity, appointments, communications, and whether you have separately opted in to marketing messages.

Message and data rates may apply depending on your mobile carrier and service plan.

If you have questions about your messaging or data plan, contact your wireless provider.

SMS Privacy

We do not sell, rent, share, or otherwise disclose mobile information to third parties or affiliates for their own marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.

Service providers that support technical message delivery, CRM functions, hosting, or communication systems may process information only as necessary to provide services on our behalf.

For more information about how we handle personal information, review our Privacy Policy.

5. No Guarantee of Recovery

We do not guarantee:

  • That excess funds exist
  • That you are legally entitled to the funds
  • That a claim will be accepted
  • That a particular amount will be recovered
  • That recovery will be successful
  • That a claim will be completed within a particular time

Results depend on individual circumstances and may be affected by:

  • Public records
  • Filing deadlines
  • Applicable law
  • Court procedures
  • Government requirements
  • Claim eligibility
  • Rights of other claimants
  • Third-party processing times

6. No Legal, Tax, or Financial Advice

Capital Quest Group LLC is not a law firm and does not provide legal, tax, or financial advice.

When attorney involvement is required, we may coordinate with an independent licensed attorney.

That attorney may have separate professional duties, agreements, fees, or terms.

You should consult a qualified professional regarding legal, tax, or financial questions specific to your situation.

7. Website Use and Intellectual Property

You may use our website only for lawful purposes.

You may not:

  • Use the website for fraudulent or unlawful activity
  • Attempt to gain unauthorized access to our systems
  • Introduce malicious software or harmful code
  • Interfere with the website’s operation
  • Abuse our forms or communication systems
  • Submit information you are not authorized to provide
  • Copy, reproduce, or commercially use our content without written permission

Website content, including text, graphics, logos, images, forms, branding, and designs, belongs to Capital Quest Group LLC or its licensors unless otherwise stated.

8. Third-Party Services

Our services may involve or rely on:

  • Courts
  • County offices
  • Trustees
  • Attorneys
  • Government agencies
  • Communication providers
  • CRM platforms
  • Scheduling systems
  • Document management systems
  • Website hosting providers
  • Other service providers

We do not control the decisions, processing times, availability, policies, or systems of independent third parties.

We are not responsible for delays, outages, errors, or actions outside our reasonable control.

Our website may also contain links to third-party websites. We are not responsible for their content, privacy practices, security, or availability.

9. Privacy

Your personal information will be handled in accordance with our Privacy Policy.

Our Privacy Policy explains how we collect, use, retain, protect, and share information, including our rules concerning mobile phone information and SMS consent data.

You should review the Privacy Policy before providing personal information or opting in to SMS communications.

10. Disclaimer and Limitation of Liability

Our website and general information are provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, Capital Quest Group LLC is not liable for indirect, incidental, special, exemplary, or consequential damages arising from or related to:

  • Use of or inability to use the website
  • Reliance on website information
  • Errors or omissions in public records
  • Errors in information provided by third parties
  • Decisions by courts, counties, trustees, attorneys, or government agencies
  • Processing delays
  • Technical problems
  • Website interruptions
  • Communication failures
  • Delayed or undelivered messages

Nothing in these Terms limits liability that cannot legally be limited.

Additional liability provisions may be included in a separate signed recovery agreement.

11. Termination

Either party may end a recovery relationship according to the terms of any applicable written recovery agreement.

We may suspend or stop services if:

  • You stop responding
  • Required information is not provided
  • You provide false, misleading, or unauthorized information
  • Continuing could violate applicable law
  • Continuing could violate a court order
  • Continuing could violate a contractual or professional obligation
  • We reasonably determine that we cannot continue handling the matter

Termination does not affect rights or obligations that arose before termination.

12. Governing Law and Severability

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles.

If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions will remain in effect.

13. Changes to These Terms

We may update these Terms when our website, services, business practices, technologies, or legal obligations change.

Any updated Terms will be posted on this page with a revised “Last Updated” date.

Your continued use of our website or services after updated Terms become effective may constitute acceptance of the updated Terms where permitted by law.

14. Contact Us

If you have questions about these Terms, our services, or our SMS program, contact us at:

Capital Quest Group LLC
30 N Gould St, Suite R
Sheridan, WY 82801
United States

Email: info@capitalquestgroup.com
Phone: (402) 923-7900
Website: https://capitalquestgroup.com/

 

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